Terms of Service
© Pinnacle Sales LLC (d/b/a Pinnacle Sales Network) Effective Date: 5/12/2026 © 2025 Pinnacle Sales LLC. All rights reserved.

These Terms of Service ("Terms") are a binding agreement between you ("Client," "you") and Pinnacle Sales LLC, a Texas limited liability company doing business as Pinnacle Sales Network ("Company," "we," "us," "our"). By accessing our website, purchasing a program, or using our coaching services (together, the "Services"), you agree to these Terms. If you do not agree, do not use the Services.




1. Services Provided

The Company offers sales education and coaching programs, including video training modules, live group coaching calls, one-on-one coaching (where included in your program tier), a private community, accountability support, and career placement assistance. The Services are educational in nature. The Company does not guarantee any specific financial, career, or business result.




2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. By purchasing, you represent that both are true.




3. Payment Terms

Payment is due in full at enrollment, or according to the installment plan agreed in writing at checkout.

If you enroll on an installment plan:

  • You authorize the Company and its payment processor to charge your payment method on the scheduled dates, and to retry a failed charge.

  • If an installment fails or is missed, the Company may suspend your access to all Services until the account is current.

  • Missed installments do not cancel your obligation. The full remaining balance stays due and collectible, and the Company may accelerate the balance and pursue collection if the account remains delinquent.

  • Suspension of access for non-payment is not a termination of this agreement and does not entitle you to a refund.




4. Refund Policy

Because the Services consist of digital content, live coaching, and community access that are delivered immediately upon enrollment, all sales are final. No refunds will be issued unless the Company agrees otherwise in a signed writing.

You will be asked to affirmatively acknowledge this refund policy at checkout. Your enrollment constitutes that acknowledgment.




5. Placement Services

Where your program tier includes placement, the following defines that fulfillment in full. No verbal statement by any Company representative expands it.

  • What "placement" means: an offer of a commission-based remote sales position (setter or closer role) with a company sourced through the Company's placement network. Placement refers to the opportunity itself, not to any level of income, hours, or duration of engagement.

  • Eligibility conditions: to qualify, you must (a) complete all core training modules, (b) attend the required coaching calls for your tier, (c) complete assigned practice work and evaluations, (d) remain current on all payments, and (e) be readily able to perform on an offer when the time comes

  • Remedy: if you meet all eligibility conditions and the Company has not secured you a placement offer within the duration of the program, the Company will continue placement efforts until an offer is secured.

  • Third-party fulfillment: placement is facilitated through third-party partners and hiring companies the Company does not own or control. The Company is not responsible for a third party's hiring decisions, compensation structures, or the continuation of any role after placement.



6. No Other Guarantees; Earnings Disclaimer

Except for the Placement Services defined in Section 5, the Company makes no guarantees of any kind, including guarantees of income, revenue, close rates, or business results. Success depends on factors outside the Company's control, including your effort, skill, market conditions, and the offers you work on. Testimonials and case studies shared by the Company reflect individual experiences and are not promises of similar results.




7. Program Access

The program includes "lifetime access," this means access for the commercial lifetime of the program itself, not your natural lifetime. The Company may update, restructure, or retire program content, community platforms, or delivery methods at its discretion, and will make reasonable efforts to provide a substantially equivalent replacement where a program is retired.




8. User Conduct

You agree not to:

  • Share, resell, publish, or redistribute course materials, recordings, or community content.

  • Record coaching calls without the Company's written consent.

  • Harass, abuse, or harm coaches, staff, or other clients, whether on calls or in the community.

  • Use the Services for any fraudulent or illegal activity.

  • Misuse the Company's intellectual property.

Violation of this section is grounds for termination under Section 12.




9. Intellectual Property

All content and materials provided through the Services, including video modules, frameworks, scripts, templates, and community content created by the Company, remain the property of Pinnacle Sales LLC. You receive a limited, non-transferable, non-exclusive, revocable license to use the materials for your personal education and your own sales career. You may not copy, share, sell, or create derivative works from them.




10. Third-Party Services

The Services rely on third-party platforms and partners, including community platforms (such as Discord), content hubs (such as Notion), payment processors, and placement partners. The Company does not control these third parties and is not liable for their availability, actions, or policies. If a third-party platform becomes unavailable, the Company will make reasonable efforts to provide an alternative.




11. Chargebacks and Payment Disputes

You agree to contact the Company at jb@pinnaclesalesnetwork.com and allow ten (10) business days for resolution before initiating any chargeback or payment dispute with your bank or card issuer. Initiating a chargeback without first attempting resolution is a breach of these terms. The Company reserves the right to suspend access during a pending dispute and to submit these Terms, your checkout acknowledgments, and your usage records as evidence in any dispute proceeding.




12. Termination

The Company may suspend or terminate your access to the Services if you violate these Terms. No refund will be issued for termination due to a violation. Sections 6, 9, 11, and 13 through 19 survive termination.




13. Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant uninterrupted or error-free service.




14. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the Services. The Company's total aggregate liability under these Terms shall not exceed the total fees you actually paid to the Company in the twelve (12) months preceding the claim.




15. Indemnification

You agree to indemnify and hold harmless Pinnacle Sales LLC, its members, employees, and coaches from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Services, or your conduct in any sales role you obtain.




16. Testimonials and Marketing

The Company may request to feature your results, feedback, or likeness in its marketing. Such use requires your consent, which may be given at onboarding or in writing at any time and withdrawn prospectively by emailing jb@pinnaclesalesnetwork.com.




17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in Tarrant county, Texas, or conducted virtually where the rules permit. Each party bears its own attorneys' fees unless the arbitrator awards otherwise. You and the Company each waive the right to a jury trial and the right to participate in any class action. Either party may bring an individual claim in small claims court instead of arbitration.




18. Severability

If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions remain in full force.




19. Entire Agreement

These Terms, together with your checkout acknowledgments and any signed enrollment agreement, are the entire agreement between you and the Company regarding the Services. They supersede all prior discussions and representations, written or verbal, including statements made on sales calls, except as expressly incorporated in writing. No modification is binding unless in writing.




20. Changes to These Terms

The Company may update these Terms. Material changes will be dated with a new effective date. Continued use of the Services after an update constitutes acceptance.




21. Contact

Pinnacle Sales LLC Email: jb@pinnaclesalesnetwork.com Site: pinnaclesalesnetwork.com

By purchasing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.